We’re Here To Help!
WELCOME TO THE CONNECT DEVICE SUPPORT PORTAL
DEVICE HELP
Please search by topic
Dialer Issues
If you’re experiencing problems with the Dialer
Hotspot Issues
If you’re experiencing problems with the Device’s Hotspot
Reboot Settings
To “Reboot” the device, we provide an option on the device.
Find My Device ID
You can find your Device ID on the back of your device.
Device Deactivated
If you need to extend your rental or if your device is not active
Car Problems
We do not provide any assistance with problems related
Internet Issues
There are currently two types of connectivity issues