You can find your Device ID on the back of your device. At the bottom of the device, you will see a rectangle with a contact number for the “Device Help” line. Above the contact number, you will find your Device ID# with some numbers in front, that is your Device ID (see image below).
We hope these instructions help resolve any issues you may be experiencing. If you continue to encounter difficulties, please don’t hesitate to contact us via our customer support bot, for further assistance.
